Certified Airline Reservation Agent

CARA

Certified Airline Reservation Agent

Airline Reservation Agents handle reservations and ticketing, both in-person and over the phone. They need a strong understanding of the tools and materials for reservations and must provide excellent customer support. Good communication and interpersonal skills are crucial for standing out in this role. The CARA examination tests knowledge and skills in airline ticket reservation, management, and customer service.

Eligibility

Degree/Diploma in Airline/Travel Management

Exam Outline